PROFESSIONAL WEB HOSTING SOLUTIONS
US
1-877-412-4678
International
1-317-961-1116
0
Shopping Cart
Home
Store
Browse All
Cloud Hosting
Elastic Reseller Hosting (Turbo)
Elastic Reseller Hosting (Plaid)
Virtual Private Servers
E-mail Services
SSL Certificates
Register a New Domain
Transfer Domains to Us
Announcements
Knowledgebase
Network Status
Affiliates
Contact Us
More
Account
Login
Forgot Password? Click here to reset it.
Portal Home
Knowledgebase
Account Questions
Categories
16
Account Questions
11
Backups and Restorations
13
Billing Questions and Issues
29
cPanel / WHM Articles
11
Domain Names and DNS
4
Elastic Reseller
20
Email
1
Fraud Detection
6
FTP
2
MultiPHP & Select PHP Version
14
Plaid Accounts
25
Pre-Sales Information
17
Reseller Account Questions
19
Shared Hosting
9
SSL Certificates
14
Troubleshooting
11
Virtual Private Servers
16
WordPress
Categories
Account Questions
(16)
Backups and Restorations
(11)
Billing Questions and Issues
(13)
cPanel / WHM Articles
(29)
Domain Names and DNS
(11)
Elastic Reseller
(4)
Email
(20)
Fraud Detection
(1)
FTP
(6)
MultiPHP & Select PHP Version
(2)
Plaid Accounts
(14)
Pre-Sales Information
(25)
Reseller Account Questions
(17)
Shared Hosting
(19)
SSL Certificates
(9)
Troubleshooting
(14)
Virtual Private Servers
(11)
WordPress
(16)
Tag Cloud
.co.uk
.htaccess
403
403 Error
403 Forbidden
500
Add
add on domain
additional domain
addon domain
Address
Backup
Billing
blacklist
block
blocked in firewall
blocked IP
cache
Caching
Change PHP Version
CloudLinux
Contact
cPanel
CPU
Critical
Critical Error
Cron
database
debugging
DNS
domain
domain registration
domain transfer
domain transfers
domains
drupal
Elastic
Elastic LVE
Email
Entry Process
Entry Processes
EP
EPP
error
Error issuing certificate
export
extensions
Failed to issue certificate
File Manager
filtering
firewall
Forbidden
Forwarder
Free SSL
FTP
FTP Accounts
Hosting Account Ready
import
Internal Server Error
IPS
Jet Backup
JetBackup
Jupiter
Landing Page
let's encrypt
let'sencrypt
lets encrypt
letsencrypt
Limits
litespeed
litespeed cache
LVE
maintenance mode
Manager
memcached
memory limit
memory_limit
memorylimit
migration
Migrations
Mod_Security
ModSecurity
MultiPHP
MultiPHP INI
Names
network
Optimization
password
Performance
Phone Number
PHP
php extensions
PHP INI
php modules
PHP Selector
php version
php version,
php.ini
phpMyAdmin
Placeholder
Plugin
pro rata
pro rated
pro-rata
pro-rated
PTR
RDNS
redis
registration
Reseller
Resources
Restoration
restore
Reverse DNS
Secure Shell
Select PHP Version
Shell
Shell access is not enabled on your account!
site performance
SOAP
softaculous
spam
speed
SSH
SSH Access
SSL
sub domain
sub-domain
subdomain
support
The Let's Encrypt HTTP challenge failed
There has been a critical error on this website
There has been a critical error on this website.
Total Process
Total Processes
TP
traceroute
transfer
transfer domain
transfers
transit networks
Troubleshoot
troubleshooting
Update PHP
upload size
upload_filesize
upload_max_filesize
User
Version
Webmaster
whitelist
WordPress
wordpress manager
wp-admin
wp-config
wp-config.php
xray
zip
zip extension
Support
My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket
Search
Articles
Adding a Support Contact
You can add additional contact e-mails in our billing and support system at...
Adding a new User to the Client Area
You may have noticed that our client area looks slightly different. We recently updated to the...
Changing Primary Account Information
To ensure account security, we require a support ticket be opened any time you need to change...
Do you offer custom packages?
We do not offer custom shared or reseller packages. We offer a wide range of shared hosting...
Help! I cannot access my cPanel, WHM, e-mail, SSH, etc...
All of our servers will automatically temporarily block you from any service you attempt to log...
How do I access my cPanel?
Accessing your cPanel via our Support and Billing System You can get to your control panel via...
How do I cancel my hosting account?
We always do our best to help as much as we possibly can. If you are having any issues with your...
How do I enable 2-Factor Authentication?
2-Factor Authentication will protect your account from unauthorized access. This is an...
How do I restore a backup?
If you've previously downloaded a backup copy of your website through your cPanel Control Panel,...
How do I upgrade my plan? Is there any downtime if I upgrade?
You have the power to upgrade your plan at any time in our billing and support system at...
I do not remember my client area username, how can I find it?
In the event that you do not remember what your username is for our client area we have a few...
I lost or forgot my cPanel or WHM password - how can I reset it?
Resetting your cPanel password and finding your cPanel username is easy and can be handled...
I lost or forgot my client area password, how can I reset it?
Our support and billing system uses your email address and a password for logging in. If you do...
What nameservers should I use?
All of our Cloud and reseller services use the same DNS cluster and the nameservers you should...
Which domain option should I choose?
When ordering a hosting plan you will be given 3 options: I want to register a new domain...
Why wasn't I warned that I was going to be suspended before I was suspended?
Unfortunately there are many situations where immediate suspension is the only course of action...
« Back
Tag Cloud
.co.uk
.htaccess
403
403 Error
403 Forbidden
500
Add
add on domain
additional domain
addon domain
Address
Backup
Billing
blacklist
block
blocked in firewall
blocked IP
cache
Caching
Change PHP Version
CloudLinux
Contact
cPanel
CPU
Critical
Critical Error
Cron
database
debugging
DNS
domain
domain registration
domain transfer
domain transfers
domains
drupal
Elastic
Elastic LVE
Email
Entry Process
Entry Processes
EP
EPP
error
Error issuing certificate
export
extensions
Failed to issue certificate
File Manager
filtering
firewall
Forbidden
Forwarder
Free SSL
FTP
FTP Accounts
Hosting Account Ready
import
Internal Server Error
IPS
Jet Backup
JetBackup
Jupiter
Landing Page
let's encrypt
let'sencrypt
lets encrypt
letsencrypt
Limits
litespeed
litespeed cache
LVE
maintenance mode
Manager
memcached
memory limit
memory_limit
memorylimit
migration
Migrations
Mod_Security
ModSecurity
MultiPHP
MultiPHP INI
Names
network
Optimization
password
Performance
Phone Number
PHP
php extensions
PHP INI
php modules
PHP Selector
php version
php version,
php.ini
phpMyAdmin
Placeholder
Plugin
pro rata
pro rated
pro-rata
pro-rated
PTR
RDNS
redis
registration
Reseller
Resources
Restoration
restore
Reverse DNS
Secure Shell
Select PHP Version
Shell
Shell access is not enabled on your account!
site performance
SOAP
softaculous
spam
speed
SSH
SSH Access
SSL
sub domain
sub-domain
subdomain
support
The Let's Encrypt HTTP challenge failed
There has been a critical error on this website
There has been a critical error on this website.
Total Process
Total Processes
TP
traceroute
transfer
transfer domain
transfers
transit networks
Troubleshoot
troubleshooting
Update PHP
upload size
upload_filesize
upload_max_filesize
User
Version
Webmaster
whitelist
WordPress
wordpress manager
wp-admin
wp-config
wp-config.php
xray
zip
zip extension
Support
My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket
×
Close
Loading...
×
Generate Password
×
Please enter a number between 8 and 64 for the password length
Password Length
Generated Password
Generate new password
Copy