Cloud and Reseller accounts are setup within minutes of your first payment and you will be given immediate access to begin uploading your site. If you are transferring from another host we will do our best to assist you in transferring your account from your old provider to us. You will need to submit a support request after signing up to request that we transfer your services from your old provider to your new provider.
There are many tools we offer such as Softaculous that make it possible for you to have a site up from scratch in minutes.
If you do not receive your welcome e-mail with your detailed account information within 15 minutes of signing up and making your payment please make sure to check your "Spam" folder at your email provider. Our system automatically sends out the welcome email. Alternatively you can log into the support system at http://www.mddhosting.com/support/ and click on "Hello, *Your Name*" on the right hand side of the page and then click on the "Email History" link. The message you are looking for is named "New Account Information".
If you experience any issues whatsoever during the ordering process please contact sales@mddhosting.com and we will be happy to help you with your order.
